Privacy Policy

Introduction

Vale Studio ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our architectural services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or request a consultation
• Subscribe to our newsletter or updates
• Engage our architectural services
• Communicate with us via email, phone, or social media
• Visit our studio in person

This information may include:

• Name and contact information (email, phone, address)
• Company or organization details
• Project requirements and preferences
• Budget and timeline information
• Communication records and correspondence

Technical Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or source
• General geographic location

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our architectural services
• To respond to your inquiries and communicate with you
• To understand your project requirements and preferences
• To improve our website and services
• To send you updates about our projects and services (with your consent)
• To comply with legal obligations and protect our rights
• To analyze website usage and optimize user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party contractors, consultants, and service providers who assist us in delivering our services (e.g., engineers, contractors, suppliers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our clients or others
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for professional and legal requirements typical in the architectural industry.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain uses of your information
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites, including our social media profiles. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Vale Studio is based in Vietnam. If you are accessing our services from outside Vietnam, please be aware that your information may be transferred to, stored, and processed in Vietnam. We ensure that any international transfers comply with applicable data protection laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: